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Elements and Performance Criteria

Required Skills

Required skills

analytical skills to

analyse relevant workplace information and data

contribute to the assessment of resources needed to systematically manage WHS and where appropriate access these resources

make observations of workplace tasks and interactions between people their activities equipment environment and systems

communication skills to

conduct effective formal and informal meetings and communicate effectively with personnel at all levels of the organisation WHS specialists and as required emergency services personnel

use language appropriate to the work team and the task

write complex documents such as policies procedures and plans

consultation and negotiation skills to

implement and monitor designated actions

information technology skills to

access and download internal and external information and data on WHS

use a range of media

organisational skills to manage own tasks within a timeframe

projectmanagement skills to achieve change in WHS matters

research skills to

access relevant WHS information and data

pay attention to detail when making observations and recording outcomes

use information and datagathering techniques such as brainstorming polling and interviewing

Required knowledge

auditing methods and techniques

commonwealth and state or territory WHS Acts regulations and codes of practice

development and use of WHS performance assessment tools such as positive performance indicators PPIs

ethics related to professional practice

formal and informal communication and consultation processes and key personnel related to communication

internal and external sources of WHS information and data and how to access them

language literacy and cultural profile of the work team

legal liability in relation to providing advice

methods for collecting reliable information and data commonly encountered problems in collection and strategies for overcoming such problems

methods for providing evidence of compliance with WHS legislation

nature and use of information and data that provide valid and reliable results on performance of WHS management processes including PPIs and limitations of other types of measures

nature of workplace processes work flow planning and control and hazards relevant to the workplace

organisational behaviour and culture as they impact on WHS and on change

other functional areas that impact on the management of WHS

principles and practices of a systematic approach to managing WHS

principles of effective meetings including agendas action planning chair and secretarial duties minutes and action items

requirements for recordkeeping that address WHS privacy and other relevant legislation

standards related to WHS information and data statistics and records management including requirements for information and data under elements of systematically managing WHS

WHS legislative requirements regarding

communication consultation and participation

notification of incidents

specific hazard identification and risk assessment methods

WHS legislative responsibilities duties and obligations of managers supervisors workers and persons conducting businesses or undertakings PCBUs or their officers

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

conducting an internal or external WHS audit ensuring knowledge of hazard identification risk assessment risk control and WHS riskmanagement approaches are reflected in the audit tools and the methods used for collecting evidence

knowledge of products developed for the design and development of audit plans tools associated documentation and how these products were developed and used

knowledge of auditing methods and techniques

Context of and specific resources for assessment

Assessment must ensure access to

a workplace including personnel involved in areas audited

organisational documentation information and data

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

direct questioning combined with review of portfolios of evidence and thirdparty reports of onthejob performance by the candidate

direct questioning combined with review of portfolios of evidence and third-party reports of onthejob performance by the candidate

demonstration of techniques used in conducting a WHS audit

observation of performance in role plays

observation of presentations

oral or written questioning to assess knowledge of nature of workplace processes including work flow planning and control and hazards relevant to the particular workplace

review of audit plan

evaluation of audit tools developed and appropriateness of modifications

assessment of reporting on hazards identified during the audit

review of audit findings and recommendations

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBWHSA Facilitate WHS activities

BSBWHS602A Facilitate WHS activities

BSBWHSA Evaluate the WHS performance organisations

BSBWHS604A Evaluate the WHS performance organisations.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Benchmarks may include:	Australian and international standards industry standards standards developed by WHS regulators other standards developed or adopted for internal use by the organisation.
Relevant documentation may include:	codes of practice guidance material industry standards organisational documents WHS legislation.
Resources may include:	equipment specialist personnel.
Information and data collected may include:	complaints enforcement/compliance notices and actions hazard logs incident and injury reports information and data changes since last audit, such as new equipment, processes, products, substances or projects interviews with management, supervisors, work groups, workers and other parties across a range of levels and roles, including: health and safety representatives WHS committee members design personnel contractors legal reports management system documentation, including: duty statements policies and procedures position descriptions observations in the workplace, work operations and records operational documentation, including: action plans checklists completed forms legally accessible health surveillance records log books maintenance reports minutes of meetings schedules previous management system reports and industry risk profiles reports and management reviews surveillance audits training materials and records workers’ compensation claims.
Systematic approach to managing WHS may include:	comprehensive set of processes that are combined in a methodical and ordered manner to minimise the risk of injury or ill health in the workplace, such as: allocation of resources communication and consultation hazard management processes of WHS planning recordkeeping and reporting review and evaluation for ongoing WHS improvement training and competency development.
Key personnel and stakeholders may include:	customers/clients managers and supervisors persons in control of the workplace, PCBUs or their officers persons across a range of levels and roles, including: health and safety representatives workers health and safety committee members design personnel contractors, where appropriate.
Audit plan may include:	information and data required to be on hand locations to be inspected meetings to be scheduled and people to be interviewed personnel involved sampling methodology, including statistical measures scope of audit timelines.
Audit tools may include:	instruments for collecting evidence and conducting the analysis and evaluation (not the same as the audit criteria or benchmark): which may be: adapted from existing tools developed specifically for the purpose purchased or accessed from existing tools which may include: descriptions of required characteristics to be checked limitations of and instructions for use performance checklists sets of questions to be asked.
Alternative methods may include:	alternative sampling methodologies alternative information and data discussion groups how evidence deficiencies will be addressed interviewing modified audit checklists observation surveys.
Preliminary evaluation may include:	off-site consultations reviews of relevant organisational: documentation information data.
Objective evidence may include:	information and data obtained through: observation measurement tests other means.
Follow-up processes may include:	agreed meeting date with the organisation, allowing sufficient time for implementation of corrective actions, which may include: checks of the rigour of original audit findings provision of new non-conformance reports if required verification of effectiveness of recommendations and control actions, particularly in correction of non-compliance.